Privacy policy

MERKA.G STORE (hereinafter referred to as "the Store") establishes the following privacy policy (hereinafter referred to as "this Policy") regarding the handling of users’ personal information for the services provided on this website (hereinafter referred to as "the Services").

Article 1 (Personal Information)
"Personal information" refers to information about a living individual as defined by the Personal Information Protection Law, and includes information such as name, date of birth, address, phone number, contact details, and other descriptions that can identify a specific individual. It also includes data such as facial features, fingerprints, voiceprints, and health insurance numbers that can identify a specific individual on their own ("personally identifiable information").

Article 2 (Method of Collecting Personal Information)
The Store may ask users to provide personal information such as name, date of birth, address, phone number, email address, bank account number, credit card number, and driver’s license number when registering to use the Services. Additionally, the Store may collect transaction and payment records containing personal information from partner companies (including information providers, advertisers, and ad distribution partners, hereinafter referred to as "partners").

Article 3 (Purpose of Collecting and Using Personal Information)
The Store collects and uses personal information for the following purposes:

• To provide and operate the Services

• To respond to user inquiries (including identity verification)

• To send information regarding updates, new features, campaigns, and related services

• To provide necessary notifications such as maintenance or important announcements

• To identify and restrict users who violate the Terms of Service or attempt to use the service fraudulently

• To allow users to view, modify, or delete their registered information and usage status

• To bill users for paid services

• For purposes incidental to the above

Article 4 (Change of Purpose of Use)
The Store may change the purpose of use of personal information only if the new purpose is reasonably related to the original purpose. If a change is made, users will be notified or the change will be published on the website by a prescribed method.

Article 5 (Provision of Personal Information to Third Parties)
The Store will not provide personal information to third parties without prior user consent, except in the following cases and when permitted by law:

• When necessary to protect a person’s life, body, or property and it is difficult to obtain consent

• When especially necessary to improve public health or promote healthy child development, and obtaining consent is difficult

• When it is necessary to cooperate with national or local authorities or agents performing legal duties, and obtaining consent may hinder such operations

• When the following are notified or published in advance and reported to the Personal Information Protection Commission:

  • Inclusion of third-party provision in the purpose of use

  • Categories of data provided

  • Method of provision

  • How users can request to stop the provision of their data to third parties

The following are not considered third parties:

• When the Store outsources all or part of the handling of personal information within the necessary scope to achieve the purpose of use

• When personal information is provided as part of a business transfer due to merger or other reasons

• When personal information is jointly used with specific persons and the purpose, scope, and responsible party are clearly disclosed

Article 6 (Disclosure of Personal Information)
When a user requests the disclosure of their personal information, the Store will promptly disclose it. However, disclosure may be withheld in whole or in part if:

• It may harm the life, body, property, or other rights and interests of the user or a third party

• It may significantly hinder the proper operation of the Store’s business

• It would violate laws or regulations

A handling fee of 1,000 yen will be charged per request for disclosure. Note that non-personal information such as browsing history and characteristics will not be disclosed as a rule.

Article 7 (Correction and Deletion of Personal Information)
If a user believes their personal information held by the Store is incorrect, they may request correction, addition, or deletion ("correction, etc.") through the procedure established by the Store. If deemed necessary, the Store will promptly perform the correction, etc., and notify the user of the results.

Article 8 (Suspension of Use, etc. of Personal Information)
If a user requests the suspension or deletion of personal information due to its handling beyond the scope of the stated purpose or due to unlawful acquisition, the Store will investigate and, if necessary, promptly suspend or delete its use. If suspension is difficult due to cost or other reasons, alternative measures will be taken to protect the user’s rights and interests.

Article 9 (Changes to Privacy Policy)
This Policy is subject to change without prior notice to users, except as otherwise provided by law. Unless otherwise specified, the revised policy will take effect when published on this website.

Article 10 (Contact for Inquiries)
For inquiries regarding this Policy, please contact the following:

Contact: MERKA.G STORE Privacy Policy Inquiry Desk
Email: contact@merkag.co.jp