Custom PS4 carry-in service
Custom PS4 carry-in service
Custom PS4 carry-in service

Custom PS4 carry-in service

REACTA (Marius JDM-5X) For PC

Payment Method

Specifications/Warranty
¥8,000
  • specification
  • guarantee
  • Returns and Refunds
  • Precautions
Title
Compatible models
Windows7+ / iOS 10+ / macOS Catalina+ / Android
brand
MERKA.G
Connection Method
Wired (USB-C)
earphone jack
Not installed
Motion sensor
Not installed
Weight
Approximately 150g
size
16.2×5.2×9.8cm
accessories
Controller / Instruction Manual
"PlayStation," "PS5," "DualSense," etc. are trademarks of Sony Interactive Entertainment Inc. Bluetooth® is a registered trademark of Bluetooth SIG, Inc. iOS is a trademark of Cisco. All other names mentioned are trademarks or registered trademarks of the respective companies.
Title
3-month free warranty
-Stick drift is not included

・Only custom parts are covered by the warranty

・Customers are responsible for round-trip shipping costs

For the first month after arrival, you will only be responsible for the shipping costs when you send the item (please send it prepaid), and we will cover the cost of returning the item to you.
6-month paid warranty
・Custom parts & stick drifting are included

・Round-trip shipping is free

All plans come with a 7-day warranty against initial defects (free round-trip shipping).

▼Purchase additional warranty▼

https://merkag.co.jp/products/6month-guarantee
Drift
When using a controller in an FPS game, if the in-game stick sensitivity setting is too sensitive, drift (the viewpoint or character moves even after you release your finger) can occur even with a brand new controller. This is not a malfunction, so replacing the stick parts will not fix it. Before requesting repairs, be sure to widen the dead zone in the FPS and in-game controller settings. In most cases, this can be resolved with just the settings.
Precautions
All warranties are void if the controller has been damaged by dropping or throwing, submerged in water, or disassembled.

If the malfunction/problem cannot be reproduced in our facility, it will not be covered under warranty.

MERKA.G will contact you with an estimated cost before any requested repairs are initiated, and it is up to you whether you wish to proceed with the repairs or simply return the controller.
Title
Cancellation after shipping
If you contact us within 7 days of receiving the product and the product is unopened, we will refund you. However, a 15% processing fee will be deducted from the refund amount.
Cancellation before shipping
To cancel, please contact us within 24 hours of placing your order.

Cancellations made after 24 hours of placing an order will incur a 15% production fee.
Exchanges and Returns
We will only accept returns, refunds, or exchanges if the defect or initial failure is confirmed within 7 days of delivery. The replacement item will be shipped after we receive the defective product.

If more than 7 days have passed, repairs will be provided free of charge.
postage
If you cancel for your own reasons, you will be responsible for the round-trip shipping costs.
Cancellation fee
The 15% fee will be used to offset costs already incurred in starting production, preparing parts and disassembling the controller.
Title
Drift
In FPS games, if the in-game stick sensitivity setting is too sensitive, drifting (moving viewpoint or character) can occur even with a brand new controller. This is not a malfunction, so replacing the stick parts will not fix it. Before requesting repairs, be sure to widen the dead zone in the FPS and in-game controller settings.
Exchange due to customer convenience
We do not accept exchanges due to customer convenience.
Not covered by warranty
All warranties are void if the controller is damaged by dropping or throwing, submerged in water, or disassembled. If the malfunction/issue cannot be reproduced in our facility, it will not be covered under warranty.

Other models

review

Frequently Asked Questions

Are MERKA.G controllers shipped domestically?
yes.

All items are shipped from within Japan.
Since assembly and shipping are carried out in Ibaraki City, Osaka Prefecture, we are able to smoothly keep track of delivery status and provide support.

How long does it take from ordering to shipping?
Varies depending on product and customization.
The estimated delivery time is listed on each product page, so please check before ordering.
This may change depending on the situation, but we will notify you in advance.
Do you provide after-sales support such as warranty or repairs?
Yes. MERKA.G offers an after-sales support service called "CARE+" so that you can use the product with peace of mind even after purchase.

For details on warranty and repair services, please see the following page.
▶ Learn more about CARE+

What makes it different from other companies' custom controllers?
The MERKA.G controller is
It is designed based on whether it suits you or not, rather than on which is the correct answer.

For more information on how to choose the right type and customization, please see the following page.
▶ See why you should choose MERKA.G

How do the rear buttons affect gameplay?
By using the rear buttons, you can operate the controller without taking your thumb off the stick in more situations.
This can sometimes lead to more stable viewpoint control and reactions.
What makes a TMR stick different from a regular stick?
Yes. TMR sticks are highly durable and have a different structure and characteristics than regular analog sticks.

For more details on the mechanism and features, please see the following page.
▶ Learn more about TMR sticks

Can I use a custom controller even if I'm new to it?
yes.
We offer models and settings that are designed with first-time custom controller users in mind.
On the product page, you can also select recommendations for "first-time users."
I don't know which model to choose.
The recommended model and customizations will vary depending on your play style and the points you want to prioritize.

If you're unsure, you can also use the "LINE Diagnosis" to find the model that's right for you by answering a few questions.

Find out which PAD is right for you on LINE
What payment methods do you accept?
Will a receipt be issued?
If you do not need a receipt, such as for a gift, please write it in the order notes on the cart page.

*If the delivery address and the name of the orderer are different, a receipt will not be included.

Where can I make inquiries?
If you have any questions, please contact us via LINE or email .

Depending on the content of your inquiry, we recommend contacting us via LINE, which will allow us to provide you with information more smoothly.
Company
About MERKA.G
Terms of service
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Refund policy
Specified Commercial Transactions Act
privacy policy
Shop
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Address
2-3-7-302 Kasuga, Ibaraki City, Osaka Prefecture