For PS4/PC

ESTILO BOTÓN

The rear buttons are positioned ergonomically,

It is designed to fit perfectly in the position where your hand is clenched.
€106,95

ORDER

For PS4/PC

MODELO INTELIGENTE

R2L2 and R1L1 have a clicky press feel!

In addition, the push width is reduced, allowing you to fire faster in games that require speed, such as FPS games, thereby increasing your chances of winning.
€106,95

ORDER

Compare Models

BUTTON TYPE

  • Ships within 5-8 days

  • Rear Button

  • Remapping Function

  • Click Trigger

  • Click Bumper

  • Strong Grip

  • Stick Replacement

SMART MODEL

  • Ships within 5-8 days

  • Rear Button

  • Remapping Function

  • Click Trigger

  • Click Bumper

  • Strong Grip

  • Stick Replacement

Other Models

MG Series

PlayStation5 | PC

Japanese Style Series

PlayStation5 | PC

Collaboration

PlayStation5 | PC

  • Specification

  • Returns and Refunds

  • Guarantee
Title

Compatible Models

PlayStation4 / Windows7 or later / iOS / Android

Brand

MERKA.G

Weight

Approximately 218-280g

How to Connect

Bluetooth (wireless range: up to 45 feet) / Wired (USB-C)

Size

6.3×4.17×2.6cm

Accessories

Controller / Instruction Manual

Guarantee

3 Months (Custom Parts)

"PlayStation", "PlayStation Family Mark", "PS5", "PS4" and "DualSense" are registered trademarks or trademarks of Sony Interactive Entertainment Inc. The Bluetooth word mark and logo are registered trademarks or trademarks owned by Bluetooth SIG, Inc. iOS is a trademark or registered trademark of Cisco in the United States and other countries. All other trademarks, including these, are the property of their respective owners.
Title

Cancellation (After Shipping)

This is possible if you contact us within 7 days of receiving the product and the product is unopened.

However, any refund will be subject to a 15% processing fee.

Cancellation (Before Shipping)

If you wish to cancel a custom order, please contact us within 24 hours of placing your order.

Custom items are subject to a 15% production fee if cancelled after 24 hours of ordering.

Exchange Due to Customer's Convenience

We do not accept exchanges due to customer convenience.

Exchanges and Returns Due to Defects

We will only accept returns, refunds, and exchanges if a defect or initial failure is confirmed within 7 days of arrival.

Replacement items will be shipped upon receipt of the defective product.

If more than 7 days have passed, we will not accept returns but will provide a free repair.

Cancellation Fee

The 15% fee will be used to offset costs already incurred in starting production, preparing parts and disassembling the controller.

Shipping Fee

If you cancel for your own reasons, you will be responsible for the round-trip shipping costs.
If the item is returned cash on delivery, the amount will be refunded minus the shipping cost.
Title

3-Month Free Warranty

-Stick drift is not included

・Only custom parts are covered by the warranty

・Customers are responsible for round-trip shipping costs

For one month after arrival, you will only be responsible for the shipping costs from the time of shipment (please send the item prepaid), and we will cover the cost of returning the item to you.

6 Month Paid Warranty

- Custom parts & stick drifting are included

・Round-trip shipping is free

In addition, all plans come with a 7-day warranty against initial defects (free round-trip shipping).

▼Purchase additional warranty▼

https://merkag.co.jp/products/6month-guarantee

Stick Drift

When using a controller in an FPS game, etc., if the stick sensitivity setting in the game is too sensitive, drifting (the viewpoint or character moves even when you release your finger) can occur even with a brand new controller. In this case, it is not a malfunction, so replacing the stick parts will not fix it. Before applying for repairs, be sure to widen the dead zone in the FPS or in-game controller settings. In most cases, the problem can be solved with just the settings.

Notes

All warranties are void if the controller is damaged by dropping or throwing, submerged in water or disassembled.

If the malfunction/problem cannot be reproduced in our facility, it will not be covered under the warranty.

MERKA.G will contact you with an estimated cost before any requested repairs are initiated, and it will be up to you to decide whether to proceed with the repair or simply return the controller.

Triple Crown Winner

*1
Survey period: June 27th to July 20th, 2022
Research source: JAPAN TRUST RESEARCH
Subjects: Women in their 20s to 50s | Men in their 20s to 60s (n=110)
Internet survey

※2
Survey period: June 27th to July 20th, 2022
Research source: JAPAN TRUST RESEARCH
Subjects: Women in their 20s to 50s | Men in their 10s to 60s (n=177)
Internet survey

※2
Survey period: June 27th to July 20th, 2022 Survey source: JAPAN TRUST RESEARCH
Subjects: Women in their 20s to 50s | Men in their 10s to 60s (n=177)
Internet survey

Custom Controller Related Services

Upgrade Service

Why not upgrade your controller while you have your stick repaired or installed? Upgrade to make your gameplay even more comfortable.

CLICK HERE

[Available controllers]

・PS5 controller purchased at our store

CLICK HERE

Magnetistick Retrofit

Upgrade your controller to a magnetic stick (with regulator). Turn your broken stick into a magnetic stick!

CLICK HERE

[Available controllers]

・Analog stick (genuine) controller

・Magnetic controller

*No regulator

REQUEST HERE

Stick Repair Service

If you have any problems with stick drift or L3R3 malfunctions, please contact us here. If you have any problems with analog stick or magnetic stick repairs, please contact us here.

REQUEST HERE

Analog stick repair

[Compatible controllers]

・Analog stick (genuine) controller

・Magnetic controller

*No regulator

REQUEST HEREe

Repair with magnetic stick (with regulator)

[Compatible controllers]

・Magnetic controller

*Only with regulator

REQUEST HERE

Frequently Asked Questions

Does MERKA.G STORE ship domestically?

Our store is based in Ibaraki City, Osaka Prefecture, and all custom work is done within Japan. Therefore, we can start custom work immediately after ordering, and we can ship quickly. *Excluding pre-order items.

What is a Custom Controller?

This controller is a customized version of the original controller in terms of design and functionality. Because it uses a brand new original controller, it boasts a level of quality that cannot be compared to third-party controllers.

Find out which controller is best for you ▶

When is the delivery date?

We will ship your order within 5 to 8 business days.

*If you select Magnetic, shipping may be delayed.

*Regular holidays are not included in the scheduled dates.

About after-sales service

At MERKA.G STORE, dedicated supporters provide after-sales service. We respond to inquiries within 24 hours. We will do our utmost to respond quickly and give customers a sense of security. *Inquiries made on holidays will be answered on the next business day.

Do you have any discount coupons?

Add the official MERKA.G LINE account as a friend to receive a 5% off coupon.

Please feel free to use this when making a purchase.

Add friends here

What payment methods do you support?

We accept convenience store payments, various credit cards, deferred payment, Paypal, LINE Pay, Merpay, PayPay, Google Pay, Apple Pay, Rakuten Pay, and carrier payments.

Will a receipt be issued?

It will be included with the product. If you do not need a receipt for a gift, etc.

If so, please write it in the order notes on the cart page.

*If the delivery address and the name of the person placing the order are different, the receipt will not be included.
Ver todas las preguntas frecuentes

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