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Approximate repair costs by symptom

You can check the approximate repair cost based on the controller's malfunction symptoms. We will provide you with a detailed estimate after taking the controller in and diagnosing it.

*Stick repairs will be carried out after payment of the repair fee.

Stick Failure/Malfunction

Repair costs for each symptom

Stick Drift

Analog stick repair: 3,980 to 5,000 yen (excluding shipping)

Repair with magnetic stick (without regulator): 4,980 to 6,500 yen (excluding shipping)

Magnetic stick (with regulator) retrofit service: 11,000 yen (including shipping)

*If you would like the interior and exterior cleaning done at the time of repair, it will cost an additional 1,000 yen.

*If you have purchased a paid warranty, any malfunctions within 6 months will be repaired free of charge.

Magnetic stick failure/malfunction

Repair with magnetic stick (with regulator): 5,980 to 7,000 yen (excluding shipping)

Repair with magnetic stick (without regulator): 4,980 to 6,500 yen (excluding shipping)

Analog stick repair: 3,980 to 5,000 yen (excluding shipping)

*If you would like the interior and exterior cleaning done at the time of repair, it will cost an additional 1,000 yen.

*If you have purchased a paid warranty, any malfunctions within 6 months will be repaired free of charge.

* If a defect occurs within 3 months of delivery, it will be repaired free of charge.

R3L3 button failure

Repair with magnetic stick (with regulator): 5,980 to 7,000 yen (excluding shipping)

Repair with magnetic stick (without regulator): 4,980 to 6,500 yen (excluding shipping)

Analog stick repair: 3,980 to 5,000 yen (excluding shipping)

*If you would like the interior and exterior cleaning done at the time of repair, it will cost an additional 1,000 yen.

*If you have purchased a paid warranty, any malfunctions within 6 months will be repaired free of charge.

Rear Button Failure/Fault

Repair costs for each symptom

Rear button failure

Rear switch failure: 3,000 to 4,000 yen (excluding shipping)

Problems due to poor contact: 3,000 yen (excluding shipping)

Rear chip failure: 5,000 yen (excluding shipping)

Depressed button: 2,000 to 3,000 yen (excluding shipping)

*If you would like the interior and exterior cleaning done at the time of repair, it will cost an additional 1,000 yen.

*If you have purchased a paid warranty, any malfunctions within 6 months will be repaired free of charge.

* If a defect occurs within 3 months of delivery, it will be repaired free of charge.

Rear paddle failure

Rear board failure: 6,500 yen (excluding shipping)

Problems due to poor contact: 3,000 yen (excluding shipping)

Damage to rear paddle: 2,500 to 3,500 yen (excluding shipping)

*If you would like the interior and exterior cleaning done at the time of repair, it will cost an additional 1,000 yen.

*If you have purchased a paid warranty, any malfunctions within 6 months will be repaired free of charge.

* If a defect occurs within 3 months of delivery, it will be repaired free of charge.

FusionX back button failure

Rear board failure: 7,500 yen (excluding shipping)

Problems due to poor contact: 3,000 yen (excluding shipping)

Back shell damage: 7,500 yen (excluding shipping)

*If you would like the interior and exterior cleaning done at the time of repair, it will cost an additional 1,000 yen.

*If you have purchased a paid warranty, any malfunctions within 6 months will be repaired free of charge.

* If a defect occurs within 3 months of delivery, it will be repaired free of charge.

Other Malfunctions

Repair Costs for Each Symptom

Click trigger/bumper failure

Switch failure or damage: 6,500 to 7,000 yen (excluding shipping)

Problems due to poor contact: 3,000 yen (excluding shipping)

Damage to switch mounting base: 3,000 yen (excluding shipping)

*If you would like the interior and exterior cleaning done at the time of repair, it will cost an additional 1,000 yen.

*If you have purchased a paid warranty, any malfunctions within 6 months will be repaired free of charge.

* If a defect occurs within 3 months of delivery, it will be repaired free of charge.

Smart action button failure

Switch failure or damage: 5,000 to 6,000 yen (excluding shipping)

Defects due to poor contact: 2,500 yen (excluding shipping)

*If you would like the interior and exterior cleaning done at the time of repair, it will cost an additional 1,000 yen.

*If you have purchased a paid warranty, any malfunctions within 6 months will be repaired free of charge.

* If a defect occurs within 3 months of delivery, it will be repaired free of charge.

D-pad/○✕△□/L1L2R1R2 are not responding

Parts failure or damage: 4,000 yen (excluding shipping)

Problems due to poor contact: 2,500 yen (excluding shipping)

*If you would like the interior and exterior cleaning done at the time of repair, it will cost an additional 1,000 yen.

*If you have purchased a paid warranty, any malfunctions within 6 months will be repaired free of charge.

* If a defect occurs within 3 months of delivery, it will be repaired free of charge.

Bluetooth speaker failure

Not repairable. The main board needs to be replaced.

Main board replacement: 12,980 yen

*Only the latest boards are supported. (Currently only model number BDM-050 is supported)

*If you would like the interior and exterior cleaning done at the time of repair, it will cost an additional 1,000 yen.

*We will refuse to repair the product if the malfunction is caused by water damage or if a contact cleaner has been used.

How to Reset

Product Manual

Immediate Delivery Model

Ships within 1-2 business days

You can't play games because your controller won't work during the repair period...You want to buy a new controller, but are hesitant because the delivery time is so long...We also have models available for immediate delivery for people like you!

MERKA.G PS5 Dualsense Custom Controller Back Button カスタムコントローラー 背面ボタン

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Custom Controller Based on Genuine

If you are not concerned about delivery time and would like to have your repair done once your new controller arrives, we recommend this model.

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